Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and contemporary outlook. Our excellence was recognised as we were ranked the global top institution for performing arts in the 2022 QS World University Rankings by Subject.

An exciting full-time opportunity has arisen for an experienced Box Office professional to support our performance programme and events, drive customer experiences and use their expertise to inform future campaigns.

The RCM presents more than 500 events every year and the Box Office acts a central point of contact between staff, students and external bookers. The RCM Box Office sells tickets for the RCM’s two main venues: the 400-seat Concert Hall and 400-seat opera theatre, as well as for other internal and external venues at which RCM performances take place. Two further RCM venues opened to the public in 2021 as part of a large scale development project, as well as the new Museum.

You will be accustomed to prioritising a busy work load and excited at the prospect of working in an environment of unparalleled musical riches and inspiring artistic achievement. Successful applicants will be able to demonstrate the following attributes:

• Experience of using Spektrix ticketing software.
• Experience of working within a performing arts venue.
• You will be flexible and adaptable to support a variety of ticketed performances both on and off campus.
• You should understand the particular demands of the music performance sector and concert audiences.

This post is offered on a permanent, full-time, basis and is immediately available. The role involves some ad hoc shift, evening and weekend work.

For full details of this position please read the Applicant Information Pack, available to download from the RCM website: www.rcm.ac.uk/jobs

To apply, please complete our 1) Application form and 2) Equal Opportunities form (available to download from the RCM website) and submit in Word or PDF format by email to recruitment@rcm.ac.uk

CVs without an application form will not be accepted. Please ensure that you include the Job Reference Number when submitting your application.

The RCM is committed to being an equal opportunities employer and to promoting a diverse and inclusive environment for all our staff, students and visitors.

Applicant Information Pack

How to apply

For full details of this position please download the Applicant Information Pack above.

To apply, please complete the following forms, which can be downloaded from further down this page:

1. Application Form
2. Equal Opportunities Form

Completed forms should be returned by email to Human Resources at recruitment@rcm.ac.uk or by post to Human Resources, Royal College of Music, Prince Consort Road, London SW7 2BS. Please ensure that you include the Job Reference Number when submitting your application.

If you are applying by email, please state clearly in the subject line the title of the post for which you are applying.

If you need to receive this documentation in an alternative format please contact recruitment@rcm.ac.uk to discuss your requirements.

CVs without an application form will not be accepted. All applicants will be required to provide evidence of their eligibility to work in the UK.

The Royal College of Music is an Equal Opportunities Employer.

Get in touch

For more information, please contact Recruitment