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Access information

Disabled access sign
The Royal College of Music has easy access to most areas and is fully accessible via lifts and ramps. Guide and companion dogs may be taken anywhere on site.

The main entrance to the RCM has eight steps up from the pavement and two inside the main doors. There is a lift adjacent to the main entrance solely for the use of patrons with limited mobility and is opened by contacting reception staff via intercom.

Getting around

All areas of the main Blomfield Building are accessible by wheelchair users. Disabled toilet facilities are available on the ground and second floors.

Guide and companion dogs

Guide and companion dogs are welcome at the RCM. If you are attending an event with your guide or companion dog, please let us know when you are booking tickets so that we can offer appropriate seating where your dog can remain with you during the performance.

There is a water bowl for assistance dogs at the main reception. The nearest spending area is Hyde Park.

Assistance during your visit and further information

Please contact the Facilities Team if you require additional assistance during your visit or if you would like further information.

Facilities team

Access and campus facilities enquiries

+44 (0)20 7591 4332

facilitiesstaff@rcm.ac.uk

Events

The RCM has the facility to accommodate wheelchair users and visitors with guide and companion dogs in our main events venues: the Amaryllis Fleming Concert Hall and the Britten Theatre. Events held in other venues are often accessible too. Our Box Office staff will be able to advise you at the time of booking.

Unfortunately we are unable to offer wheelchair spaces for sale online. If you wish to book one of our dedicated wheelchair spaces in our main venues, please contact the Box Office.

To request alternative format publicity for upcoming events, including large-print programmes, please contact the Box Office.

Box Office

Event enquiries and ticketing

+44 (0)20 7591 4314

boxoffice@rcm.ac.uk

Amaryllis Fleming Concert Hall

Entrance

The main entrance to the Stalls contains 10 steps. A lift is also available for visitors with limited mobility.

Wheelchair users and people with mobility impairments

There are spaces for wheelchair users and their companions in Stalls rows A and M. Companions will be seated in adjacent seats or as near as possible.

Hearing facility

An induction loop is installed.

Toilets

An accessible WC is located on the ground floor. An additional accessible WC is located on the lower ground floor, which is accessible by lift.

Britten Theatre

Entrance

The main entrance to the Britten Theatre on Prince Consort Road contains 33 steps. An alternative step-free entrance is available for all patrons (see map below). Please contact the Box Office in advance.

Wheelchair users and people with mobility impairments

There are spaces for wheelchair users and their companions in Dress Circle (row A), on the left side of the Auditorium. There are seats which are easy to access in the Dress Circle (rows A and B) for people with limited mobility.

Hearing facility

There is currently no induction loop in the theatre.

Toilets

An accessible WC is located on the foyer level of the Britten Theatre complex.

Step-free access to the Britten Theatre

The map below contains an expandable information panel and clickable icons that reveal more detailed guidance.

Emergency evacuation

Disabled refuge areas are situated in strategic locations throughout the RCM. In the event of an evacuation there is a dedicated marshal to check the refuges and take appropriate action to ensure people are taken safely from the building.

Access information in an alternative format

If you would like the information on this page in an additional format please contact Lynnette Easterbrook, who will be happy to help.

Lynnette Easterbrook

+44 (0)20 7591 4316

lynnette.easterbrook@rcm.ac.uk